Our Team

eClaims Management is equally versed in Auto Liability, General Liability, Property and Workers Compensation claim handling. Our experience and knowledge allow us to provide a true concierge claims handling experience.

Robert D. Woods, Jr.

President

Mr. Woods has over 40 years of insurance experience including all areas of Commercial and Personal Lines claims. At eClaims Management, Mr. Woods manages all aspects claims. He has led the successful development of numerous cutting edge claim initiatives including the eClaims Management claims portal. He strengthened the claims handling process by working in collaboration with leading TPA’s which now includes dedicated staff in all offices. Previously, he held senior claim leadership roles at both OneBeacon and CNA Insurance companies. Mr. Woods has extensive experience in developing and implementing claim automation programs and has spoken nationally at both the ACORD and LOMA conferences. He is a graduate of Northeastern University with a BSBA in Business Management.

Jim Leary

Vice President, Workers Compensation

Mr. Leary has over 25 years of claim handling experience with all Commercial Lines claims. He is an experienced claim professional with a proven track record of saving Workers’ Compensation claims costs. At eClaims Management, Jim manages all aspects of the Workers’ Compensation claims programs, including the TPA, Nurse Case Management and litigation management. Previously Jim was president of JDL insurance consultants, directing all lines Commercial claims auditing, development of preferred provider occupational networks, commutation auditing and negotiations. He is a graduate of Westfield State University with a degree in Economics.

John J. Ferrante, Esq.

Vice President Litigation, Management

John is an honorably discharged Veteran of the U. S. Army Corps of Engineers and a graduate of Boston College and New England Law/Boston. He served in various legal capacities with the U.S. Department of Justice, the U.S. Treasury Department (Chief Counsel of the Internal Revenue Service), GTE Corporation (Verizon); Liberty Mutual Insurance Group and the Ferrante Law Office. John is admitted to practice before several state and federal courts.

Bridget M. Shine

Assistant Vice President, Claims Operations

Ms. Shine serves as eClaims Management’s Assistant Vice President of Claims Operations and National Accounts. Bridget assists in managing key aspects of the Claims Department including daily operations, software development, department training, TPA relationships and broker communication relative to specific accounts.  She has overseen numerous project roll-outs to further enhance the services of the Claims Department.  In addition to overseeing daily operations, Ms Shine acts as the designated Claim Contact for Mid-Market and National Accounts.  She is responsible, as a single source of contact, for these accounts.  Bridget previously supported the operations of the claims department along with the National Accounts program at Energi.  Bridget is a graduate of Keene State College with a Bachelor of Science in Business Management.  Bridget is a licensed claim adjuster with licenses in multiple states.